Policies

Cancellation policy

Please call the salon. We require 48 hours notice to cancel or reschedule an appointment. We reserve the right to charge 50% of the service.

For no shows or same day cancellations, we reserve the right to charge 100% of the service.

refund policy

THE EMPLOYEES DELIGHT THEMSELVES ON PROVIDING YOU WITH AN EXCEPTIONAL SERVICE AND EXCELLENT CUSTOMER CARE.

We do not issue refunds on Salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service. Adjustments are made to you at no cost only within what was paid for at the initial service.